Mimecast Email Portal

Warning: As you can regulate the messages you accept into your inbox, it is crucial for you to understand the significance of each action before deciding what action to apply to each message.

Release / Release All 

You've checked the message details displayed in the digest. You:

• Aren't expecting the messages.

• Think the content could be useful.

• Do not want to add the sender to your personal allow list. 

Removes the messages from the Hold Queue, and they are delivered to your Inbox provided it passes virus scanning, content, and attachment policies. 

Messages from the sender are still subject to your administrator's policy checks (e.g. spam content, specific attachments) so may be sent to the Hold Queue. 

Permit /  Permit All

You've checked the message details displayed in the digest. You:

• Are expecting the message.

• Recognize the sender as someone you have had previous contact with.

• Want to add the sender to your personal allow list. 

Removes the message from the Hold Queue, and they are delivered to your Inbox provided it passes virus scanning, content, and attachment policies. 

Messages from this sender bypass all spam checks and are delivered to your Inbox, provided they pass virus scanning, content, and attachment policies. 

Block / Block All

You've checked the message details displayed in the digest. You:

• Do not recognize the sender or the message's content.

• Suspect it could be malicious.

• Want to add the sender to your personal block list.  

Removes the message from the Hold Queue, but doesn't deliver the message to your Inbox. 

The sender's email address is added to your personal block list. Messages from them are rejected, and won't be delivered to your Inbox.